For the past two years, Vicki Warner has received her Telus bill in the mail. She liked it that way and still does.

But she won’t be getting paper bills anymore as of Nov. 1, when Telus goes paperless.

Warner, 75, says she didn’t get a say in the matter.

“I was surprised to see they were able to do that summarily,” said Warner, who lives in Sechelt, B.C., with her husband.

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