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NPF is sharing the following update received from belairdirect Travel regarding travel to Mexico and Cuba.
belairdirect has confirmed they are closely monitoring evolving situations in these destinations and have implemented measures to support members travelling to or from these areas.
Service Capacity Enhancements
To manage higher-than-normal call volumes, belairdirect has:
- Ensured 24/7 Emergency Assistance availability
- Increased staffing across service and claims centres
- Reallocated resources to priority support areas
- Continued coordination with global assistance partners
Coverage Reminder
The belairdirect Travel policy includes:
- Trip Cancellation
- Trip Interruption
Coverage may assist with eligible expenses not covered by airlines or travel providers, such as prepaid travel arrangements, transportation, out-of-pocket expenses, and pet return.
Claims & Emergency Assistance
Members requiring assistance should contact:
belairdirect Travel Claims Centre
Canada/USA: 1-800-709-3420
Worldwide: 1-819-566-1002
Members are encouraged to consult the latest travel advice issued by the Government of Canada prior to departure and while abroad.
The full belairdirect notice is attached below.
